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What should you do when your Gainesville home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system protects your residence – and your loved ones – against the various risks you could face, like theft, fire, and flooding. Despite the fact that your home may be prepared, that doesn’t necessarily mean you are. Do you have a good idea of what to do if your Gainesville home alarm system goes off? The sound of an alarm is often startling, confusing, and could cause panic. Your best bet is to stay level-headed and adhere to these straightforward suggestions.

Steps to Take Whenever Your Home Alarm System In Gainesville Sounds

It’s a situation no resident wants to face, but it’s also the reason why you installed a home alarm system originally. You’re awakened in the wee hours of the morning with the unmistakable sounding of an alarm after a home security component has been triggered. Now what is your next move?

  1. Stay calm. This is easier said than done when your home security alarm is ringing loudly, and your heart is racing. But staying calm is the most effective way to appraise what is happening. Avoid the urge of trying to handle the emergency alone and let your monitoring experts and first responders carry out their job.
  2. Attend to your family. Your main focus should be your family and leading them out of harm’s way. In the event of a burglary, this might involve proceeding to a designated safe zone as far away from entry points as possible. There’s a good chance that your alarm may have scared off the trespasser, but it’s always wiser to be safe than sorry. If there’s fumes or a fire, please leave your residence immediately.
  3. Don’t forget your cell phone. These days, the majority of individuals take their cell phones with them always, but you might neglect to take it during an emergency. It’s a good thing to have. You’ll have the opportunity to keep in contact with your monitoring professionals and get alerts through your home security app.

Connect With Your Round-the-clock Monitoring Agents

Whenever your home alarm system in Gainesville goes off, your 24-hour monitoring experts will instantly act. Their first move is to validate your alarm, and that involves reaching out to you. The procedure they follow is based on the sort of emergency. For example, when a medical emergency occurs, a single effort will be made to reach you before help is dispatched. If you’re dealing with a break-in - the most frequent kind of alarm - a monitoring agent will follow these procedures to reach out to you:

  • An attempt will be made to communicate with you through the touchscreen interface. You will typically be requested to provide a passcode.
  • If that is not successful, a call is made to your primary contact number.
  • A secondary number or your first contact person is called next.
  • If you still can’t be reached, local law enforcement officers are sent.
  • Your monitoring specialists will try to reach you again after emergency personnel are contacted.

If you're not in a position to communicate with the monitoring team, don’t fret. Help will still be deployed even when you're not able to verify the emergency.

Get prepared for any emergency with a Vivint home alarm system in Gainesville

Get prepared for any crisis with a contemporary home alarm system in Gainesville from Vivint. Dial (352) 922-3696 to start designing your home’s defense today.